

FREQUENTLY ASKED QUESTIONS
Do you deliver internationally?
Unfortunately, I don't anymore. The book boxes have always been UK only, but there was a time when I offered international shipping for everything else. Since the taxes have changed, it has made shipping internationally hard to reason with. So currently, everything is UK only.
How long does delivery take?
From dispatch, standard delivery will be used so this will usually entail 2-4 working days. This is either with Royal Mail or Evri, both of which have the same or similar delivery timescales. You should receive a tracking number for larger items (everything excluding bookmarks, stickers and keychains.)
Smaller items will be Royal Mail standard 2nd class postal delivery as these will fit through a letterbox.
How do I look after my glass cup?
On each box of the glass cup will be a sticker stating the aftercare and maintenance you need to ensure the product's longevity.
No extreme heat, not dishwasher safe, not microwave safe.
I want to know the book that's included in the book box!
If you're not a fan of surprises, or just prefer to know what book is included so you don't get a duplicate, then please feel free to either email or DM me on Instagram asking for the book information! I just ask that you keep this to yourselves as everyone else will be expecting a surprise!
When will my box be delivered?
Please check the box status on the Beneath The Covers page, as this will have up to date details on the progress of your box. Instagram will also be more time accurate, so make sure to follow there also to see any updates.
My question isn't answered above!
No need to stress! Just contact me directly via the various methods on the contact page.